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Welcome to the RID technical support page
Service tool application
The service tool is employed on-site for reading the RID via a USB cable. This tool also facilitates parameter adjustments, enabling fine-tuning and troubleshooting directly at the location of the equipment.
Understanding LED indicator lights
To assist in daily operations, we have compiled a comprehensive list detailing the causes and meanings of various LED indicator lights you may encounter on the RID. This resource is designed to help quickly diagnose and resolve any issues.
Additional support and training
If you can't find the information you need, our dedicated aftersales team is available to assist you. Additionally, we offer training sessions to enhance your understanding and usage of our products. Please contact our aftersales team for further details and to schedule a session.
How does it work - Rotor Interference Detection - RID
Answer: Yes, you can download our RID troubleshooting guide from this technical support page. Simply navigate to the downloads section.
